Nigerian College of Aviation Technology (NCAT) Successfully Concludes Aviation Passenger Service Course Number 12 (APS-12) for NCAA Staff

In a milestone achievement, the Nigerian College of Aviation Technology (NCAT) has successfully concluded its twelfth Aviation Passenger Service (APS) course designed exclusively for the personnel of the Nigerian Civil Aviation Authority (NCAA). The course, which commenced on December 4th, 2023, saw the active participation of NCAA staff members eager to enhance their skills and knowledge in various crucial aviation disciplines.

The comprehensive course spanned 10 days and concluded on the 15th of December 2023. Participants delved into an array of modules aimed at refining their expertise and understanding in key areas of aviation operations. The curriculum covered essential topics such as Aviation Security (AVSEC), gate rules and procedures, search and rescue protocols, effective communication strategies, IATA delay codes, ticket acceptance procedures, baggage basics, handling complaints, consumer protection measures, Airline Economics, and stress management techniques, among others.

The APS course provided a platform for NCAA staff to gain in-depth insights into the intricacies of aviation operations, ensuring they are well-equipped to handle various challenges and contribute to the overall safety and efficiency of the aviation industry. The emphasis on modules such as AVSEC and consumer protection reflects the commitment to maintaining the highest standards of safety and service quality.

Participants had the opportunity to engage in interactive sessions, workshops, and practical exercises that simulated real-world scenarios. The course aimed not only to impart theoretical knowledge but also to equip the participants with practical skills that can be applied in their day-to-day responsibilities.

The successful completion of the APS-12 Course marks another significant stride for NCAT in its mission to provide top-notch training programs for aviation professionals. The dedication and commitment shown by the NCAA staff throughout the course are commendable and reflect the industry’s collective commitment to excellence and safety.

NCAT continues to play a pivotal role in shaping the future of aviation professionals, ensuring that they are well-prepared to meet the evolving challenges of the dynamic aviation landscape. As the participants return to their respective roles within NCAA, the knowledge and skills acquired during the APS Course Number 12 (APS-12) are expected to contribute positively to the continued success and safety of the Nigerian aviation sector.

In a dual triumph for the NCAT, the College has recently concluded its twelfth Safety Management System (SMS-12) course tailored explicitly for safety officers in the NCAA. The course, which ran concurrently, commenced on December 4th, 2023, and concluded on December 8th, 2023.

The SMS Course No. 12 for safety officers covered a diverse range of modules aimed at enhancing their proficiency and expertise in crucial aspects of aviation safety. The curriculum included intensive training on safety management fundamentals, ICAO safety management provisions, state safety programs, SSP Implementation, and SMS Implementation. among other essential topics.

The course structure, designed specifically for safety officers, focused on providing them with the specialized knowledge and skills required to ensure and enhance safety standards within the aviation sector. The participants engaged in practical exercises, workshops, and simulation scenarios that aimed to simulate real-world challenges and sharpen their problem-solving abilities.

The successful completion of SMS Course No. 12 for safety officers underscores NCAT’s commitment to fostering a culture of safety and excellence within the aviation industry. The college continues to play a pivotal role in equipping safety officers with the latest tools and knowledge necessary to navigate the ever-evolving landscape of aviation safety.

As safety officers return to their respective roles armed with the insights gained from the course, the expectation is that their enhanced skills will contribute significantly to the continual improvement of safety protocols and practices across the aviation sector. NCAT’s dedication to providing tailored training for safety officers reaffirms its status as a leading institution in shaping the capabilities of aviation professionals.