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Aviation Management CoursesCourse Overview
To provide trainees with the necessary knowledge, skills, and attitude to deliver Excellent customer service to passengers in the aviation industry. |
Dealing with customer complaints.
Facilitation Aviation Security Effective communication: first impression Airline Financing Handling dangerous goods Who is a passenger Gate rules and procedures Ticketing and fares Search and Rescue Airline Economics Baggage basics Consumer protection Managing stress Customer service Measuring airline performance |
Entry/ intermediate and senior level Staff in the ministry, Aviation parastatals, Airlines, and Private outfits with aviation bias
₦450,000
(Exclusive of accommodation and feeding) |
For further inquiry:
Email:
+234(0)7015-099-800, | (0)7015-099-800, | (0)7015-099-800, (0)7018741431